Privacy Policy
Your privacy truly matters to us, and we take it very seriously.
Effective Date: May 12, 2026
Welcome to The Second Helping, a members-only cooking club designed to bring culinary inspiration, recipes, interactive experiences, and community into your home.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, subscribe to our services, participate in our community, or interact with us online.
1. Who We Are
The Second Helping (“we,” “our,” or “us”) is operated by Gastronomic Arts Barcelona and affiliated brands/projects. Our goal is to provide digital culinary content, member experiences, and community engagement through subscriptions, events, recipes, videos, newsletters, and related services.
For any privacy-related questions, you may contact us at:
Email: hello@gastronomicartsbarcelona.com
Website: www.thesecondhelping.com
2. Information We Collect
We may collect the following types of information:
Personal Information
When you register, subscribe, purchase, or contact us, we may collect:
Name
Email address
Phone number
Billing and payment details
Country or location
Account login information
Preferences and dietary interests
Community & User Content
If you participate in community spaces (such as WhatsApp groups, forums, comments, or member challenges), we may collect:
Photos you share
Comments and messages
Recipe recreations
Feedback and testimonials
Technical Information
When you use our website or services, we may automatically collect:
IP address
Browser type
Device information
Cookies and analytics data
Pages visited and interaction data
3. How We Use Your Information
We use your information to:
Provide and manage memberships
Process payments and subscriptions
Send recipes, tutorials, newsletters, and updates
Manage member-only events and live sessions
Improve our content and services
Respond to customer support inquiries
Personalize your experience
Promote community engagement
Prevent fraud or misuse
We may also use anonymized data for analytics and business improvement.
4. Payment Processing
Payments may be securely processed through third-party providers such as Stripe, Shopify, Wix Payments, PayPal, or similar services.
We do not store full credit card information on our servers.
Please review the privacy policies of those providers for more details.
5. Cookies & Analytics
We may use cookies and tracking technologies to:
Improve website functionality
Understand visitor behavior
Remember user preferences
Analyze marketing performance
You can disable cookies through your browser settings, though some features may not function properly.
6. Marketing Communications
By subscribing or signing up, you may receive:
Membership updates
New recipes and content
Promotional offers
Event invitations
Newsletters
You may unsubscribe at any time by clicking the unsubscribe link in emails or contacting us directly.
7. Community Guidelines & Shared Content
Members may voluntarily share content in community spaces such as:
WhatsApp groups
Forums
Member spotlights
Challenges
Live events
Please be aware that information voluntarily shared in community spaces may be visible to other members.
We encourage respectful and responsible participation.
8. Data Retention
We retain personal information only as long as necessary to:
Provide our services
Fulfill legal obligations
Resolve disputes
Enforce agreements
You may request deletion of your account and personal information at any time, subject to applicable legal requirements.
9. Your Rights
Depending on your location, you may have rights to:
Access your personal data
Correct inaccurate information
Request deletion
Withdraw consent
Object to certain processing
Request a copy of your data
To exercise these rights, contact us at the email above.
10. International Users
As we may operate internationally, your information may be processed in countries outside your residence.
We take reasonable measures to protect your data in accordance with applicable privacy laws, including GDPR where applicable.
11. Children’s Privacy
Our services are not intended for children under 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal information from children.
12. Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.
However, no online system can guarantee absolute security.
13. Third-Party Services
Our website or community may contain links to third-party platforms, including:
WhatsApp
Instagram
YouTube
Stripe
Shopify
Wix
Social media platforms
Mailchimp
We are not responsible for the privacy practices of third-party services.
14. Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
Continued use of our services after changes means you accept the updated policy.
15. Contact Us
If you have questions about this Privacy Policy or your data, please contact:
The Second Helping
c/o Gastronomic Arts Barcelona
Email: hello@gastronomicartsbarcelona.com
Website: www.thesecondhelping.com